Terms & Conditions

Terms & Conditions

Welcome to Prodot, a brand owned and operated by DIC Techware. By using our products and services, you agree to comply with and be bound by the following terms and conditions.

1. General Terms

All purchases made from Prodot are subject to these terms and conditions. We reserve the right to amend these terms at any time without prior notice. Your continued use of our products and services will be deemed acceptance of the updated terms.

2. Product Quality

Prodot is committed to providing high-quality products at competitive prices. We ensure that all products meet some OEM standards and are subject to rigorous quality checks. Our products, including but not limited to keyboards, mice, printer cartridges, and other peripherals, are manufactured in accordance with ISO 9001:2015, CE, and FCC standards.

3. Warranty and Returns

Prodot offers a limited warranty on all its products. In the event of manufacturing defects, customers may be eligible for a replacement or refund, provided the claim is made within the specified warranty period. Proof of purchase and adherence to our return policy are required. The Warranty becomes void if the product sticker or stamp is tampered with. The company disclaims all other implied warranties and liabilities for consequential damages.

4. Intellectual Property

All content, branding, logos, and trademarks related to Prodot are the exclusive property of DIC Techware. Unauthorized use of our intellectual property is strictly prohibited.

5. Liability

Prodot shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the replacement or refund of defective products.

6. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Disputes arising from the use of Prodot products will be subject to the exclusive jurisdiction of the courts in Delhi.

For any queries, please contact our customer service team.